Helpa Automation pty Ltd

We install and manage a system that turns your social media into a 24/7 booking and customer machine.

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Review System

Complaint Handling System

Ongoing Management

Try It Yourself

YOUR NEW EMPLOYEE THAT DOES NOT SLEEP: Demos

GO TO:

• Instagram
• Facebook Messenger

Try It Yourself

YOUR NEW EMPLOYEE THAT DOES NOT SLEEP: Demos

GO TO:

• Instagram
• Facebook Messenger

Pricing

Full System Setup

We install your complete automation system, including:Instagram DM automation
Booking & order system
Menu integration
Review & complaint handling
Facebook Messenger setup

$150 (one-time)

Ongoing Management

We continuously manage and optimize your system to ensure it performs at its best:Monitoring & performance checks
Flow improvements
Updating offers & specials
Fixing issues
Ongoing supportSo you never miss a customer and your system keeps improving

$150/month

• Purchase

This system runs:

Terms of Service

1. Service Description
Helpa Automation provides automated WhatsApp customer messaging solutions for restaurants. Our service enables businesses to automatically respond to customer inquiries, provide information, and capture customer leads through WhatsApp automation.2. Subscription Billing
All services are billed on a recurring monthly basis.
By subscribing to our service, you authorize Helpa Automation to charge the agreed monthly subscription fee until the subscription is cancelled.
Subscriptions automatically renew each billing period.3. Setup Fee
A one-time setup fee may apply when initiating the service.
Due to the technical and digital nature of the setup process, setup fees are non-refundable once configuration has begun.4. Cancellation
Customers may cancel their subscription at any time.
Cancellation must occur before the next billing cycle to avoid being charged for the following month.
Cancellation stops future billing but does not refund the current billing period.5. Customer Responsibilities
The customer is responsible for:
Providing accurate business informationEnsuring WhatsApp usage complies with applicable messaging policiesUsing the automation service in a lawful mannerHelpa Automation is not responsible for misuse of the platform by the customer.6. Service Availability
While we strive to provide reliable services, Helpa Automation does not guarantee uninterrupted service availability due to factors outside our control such as third-party platform outages.7. Limitation of Liability
Helpa Automation shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.8. Changes to Terms
Helpa Automation reserves the right to update these Terms of Service at any time. Updated terms will be published on this page.9. Contact Information
For questions regarding these Terms of Service please contact:
[email protected]

Privacy Policy

IntroductionHelpa Automation respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and protect information when you use our services.Information We CollectWe may collect the following information when you use our website or services:NameEmail addressBusiness informationContact detailsPayment information (processed securely by third-party payment providers)We may also process customer messages submitted through automated WhatsApp responses for the purpose of delivering our service.How We Use InformationThe information we collect may be used to:Provide and maintain our automation servicesRespond to customer inquiriesImprove our services and website functionalityProcess payments and manage subscriptionsCommunicate important service updatesPayment ProcessingPayments for our services are processed securely through third-party payment providers such as PayFast. We do not store credit card or payment details on our servers.Data ProtectionHelpa Automation implements reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration.Data SharingWe do not sell or rent personal information to third parties.Information may be shared only when necessary to:operate our servicesprocess paymentscomply with legal obligationsData RetentionPersonal information will only be retained for as long as necessary to provide our services or comply with legal obligations.Your RightsUsers may request access to or correction of their personal information by contacting us directly.Changes to This PolicyHelpa Automation may update this Privacy Policy from time to time. Updated policies will be posted on this page.

Refund Policy

OverviewHelpa Automation provides digital automation services for restaurants. Due to the nature of digital services and system configuration, refunds are limited as described below.Setup FeeA one-time setup fee may be charged to configure the WhatsApp automation system.Once setup work has begun, the setup fee is non-refundable.Monthly SubscriptionSubscriptions are billed monthly.Customers may cancel their subscription at any time. Cancellation will stop future billing but does not refund the current billing period.Service CancellationTo avoid being charged for the next billing period, cancellations must be requested before the next billing date.Refund ExceptionsRefunds may only be issued in cases where:a billing error occurred, orthe service was not delivered as agreed.All refund requests will be reviewed individually.

TEAM

Automation Strategy & System Design

Tasks:Designs the WhatsApp automation workflows used by restaurantsDevelops AI response logic for customer conversationsOversees system architecture and performanceEnsures automation improves restaurant efficiency

Automation Systems EngineerSystem Integration & Infrastructure

Tasks:Builds and maintains the automation infrastructureConnects WhatsApp systems with restaurant workflowsMonitors system performance and uptimeEnsures reliable message handling

Customer Success SpecialistRestaurant Setup & Support

Tasks:Onboards new restaurants to the automation systemCustomizes chatbot responses for each businessProvides ongoing support and optimizationEnsures restaurants get maximum value from automation